PRIVACY POLICY - KÕAL SAUNA
Last updated: May 2026
1. Who We Are
Koãl Sauna Suffolk (“we”, “us”, “our”) operates a mobile sauna service based in Suffolk, United Kingdom. We are the data controller responsible for your personal data.
2. What Data We Collect
We collect and process the following personal data: Email address (via website sign-up forms).
We do not collect additional personal data unless you voluntarily provide it.
3. How We Collect Your Data
We collect data when you:
- Sign up via our website
- Subscribe to receive updates, offers, or event information
- Contact us directly
4. How We Use Your Data
We use your data to:
- Send updates about sauna sessions, locations, and events
- Provide offers and promotions
- Communicate important business updates
We only send marketing communications where you have given explicit consent.
5. Legal Basis for Processing
Our legal basis for processing your personal data is consent. You provide this when you opt in to receive communications from us.
6. Data Storage and Security
Your data is stored securely using trusted third-party providers such as website hosting and email marketing platforms.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
7. Data Retention
We retain your personal data only as long as necessary. Your data will be kept until you unsubscribe or request deletion.
8. Sharing Your Data
We do not sell or rent your personal data. We may share your data with trusted service providers who help us operate our website and communications.
These providers are required to comply with data protection laws.
9. International Transfers
Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.
10. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Restrict or object to processing to exercise these rights, contact us at hello@koalsauna.com
11. Unsubscribing
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.
12. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse usage.
Where required, we will request your consent before using non-essential cookies.
13. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
15. Complaints
If you are unhappy with how we handle your data, please contact us.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).